Daily phone calls for seniors: a caring voice, every day at the same time
Updated
Nine o'clock, the phone rings. "Good morning Jeanne! So, how did the doctor's appointment go?" Every day, at the time you choose, your parent's companion calls to check in, chat and listen. All it takes is a telephone, even a landline.
How it works
- You create their companion. Its name, voice and personality, and what matters to your parent: family, grandchildren, hobbies, routines.
- Your parent says yes. On the first call, the companion introduces itself and asks for their consent. Until they agree, nothing else happens.
- You choose the time. A morning call, a word in the late afternoon: the time (to the quarter hour) and the days of the week. Your parent can also call their companion whenever they like.
- They talk. About their day, the family, the garden, hockey, memories. No answer? The companion calls back once 15 minutes later.
A conversation designed for older adults
- A calm voice, short sentences, and time to answer. The voice can be slowed down if they're hard of hearing.
- Endless patience: a story already told is welcomed as new, without pointing it out.
- It remembers names, appointments, what they shared yesterday, and brings it up again.
- Formal or casual, topics to avoid: you set it in their profile, it adapts.
- Dates that matter: it remembers family birthdays a few days ahead.
It brings family closer instead of replacing it
The companion talks about you, reminds them of upcoming visits and encourages them to stay in touch. If your parent says they'd like to talk to you, the companion offers to call you and puts the call through; if you don't answer, you get a text. And from time to time, it invites them to tell a memory, which can become anillustrated postcard, in their own voice if they wish.
What you see, and what you don't
Their conversations belong to them: you don't read them. You see their activity (did they talk with their companion, missed calls) and you're told if conversations stop for several days. Only if they agree, you get a short weekly summary focused on their mood, and an alert if they mention a fall or distress.
Daily call or medical alert?
A medical alert system (alert button, fall detector) is for calling for help in an emergency.The daily call is for easing loneliness: a conversation, some news, a presence. It's neither an emergency service nor a medical device, and the companion tells them to call 911 when needed. The two complement each other well.
Protected from scams
The companion never asks for money, codes or card numbers. If your parent mentions a suspicious call ("your grandson needs money", a fake bank adviser), it warns them and encourages them to talk to their family.
Frequently asked questions
My parent only has a landline. Does it work?
Yes. The daily call is a regular phone call: a landline or a cell phone is all it takes, with no internet, no app and no screen.
What if they don't answer?
The companion calls back once 15 minutes later. If the call still goes unanswered, you see the missed call in your account, and you're told if your parent hasn't talked to their companion for several days.
Is it a medical alert or emergency service?
No. Compagnie is neither an emergency service nor a medical device: it's companionship and conversation. In an emergency, call 911. For a senior at risk of falling, a personal alert system is still the right tool, and the two work well together.
How much does the daily call cost?
During the private beta, it's free. Once we open, the family plan will cost $39 a month (one call a day) or $79 (two calls a day), before taxes, with a 7-day guarantee; beta families will pay 30% less, for good. All the details are on the Pricing page.